What are our clients saying about us?
At ICEX, we pride ourselves on our ease of use, communication and customer service. We carried out work for Westpoint Construction and we want to thank them for their feedback!
We always check if we covered the basics e.g. our driver was on time, polite and helpful, and, of course, that the client is fully satisfied with the job.
When we asked Westpoint, they said we were in fact early - but that it was fine - and better than late! And everything else was good - with them being left satisfied with the work.
Good job to our drivers!
We also asked if they were likely to use our service again - to which they said, “Yes, definitely”.
This is always great to hear - as it affirms that we have done a good job for our client - as well as the obvious future good for our business!
We also asked what it was that the team at Westpoint most appreciated about our service across the board to which they said, “Quick and very easy to deal with”.
This is great to hear - we want to make being sustainable as easy as possible in the areas we work in - reducing technological waste.
The easier it is to use an ITAD (STARR) service, the better it will be for the planet. We don’t let difficult systems or awkwardness stop us from properly handling technology in a responsible, sustainable manner. We endeavour to be easy to do business with because we know that helps to reduce waste.
E-waste is the fastest-growing waste stream in the world and the UK is the number two E-waste contributor per capita and is even set to overtake Norway, the current number one! There will always be a cost to a service but making the service as accessible as possible, by being very easy to work with, is one of the ICEX GROUP goals!
For a free consultation about any of our services, or to have a chat about how we can help your organisation promote the circular economy, contact the ICEX team today:
📞 01376 503900
ICEX GROUP’s mission is to securely revive or relocate, and if necessary, recycle all our clients’ technology assets, to help achieve digital equality, and reduce E-waste to landfill.